Legal Documents

Seria Terms & Conditions — Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before creating an account or using Seria's services. This document clearly outlines Seria's policies on accounts, payments, bonuses, betting, and more.

Last Updated: January 2026
Language: Bengali
Legally binding
Age: 18+ Only

Key Policy Highlights

Here are six key things to know before reading the full document

Age & Eligibility
You must be at least 18 years old to use Seria. Providing false information during registration will result in account termination and forfeiture of all balances. KYC verification may be requested at any time.
Payment Policy
Deposits and withdrawals must be made through verified methods only. Withdrawals must always be processed via the same method used for the original deposit. Transactions through third parties are strictly prohibited.
Bonus Terms
Each bonus carries a specific wagering requirement. Withdrawing from a bonus balance is only possible after all conditions are met. Any attempt to claim bonuses across multiple accounts will result in the closure of all associated accounts.
Gaming Rules
All games use certified RNG. Bets affected by technical errors may be voided. seria's decision is final and binding in all cases.
Account Security
Each member is solely responsible for the security of their account. Password sharing is not permitted. seria reserves the right to suspend any account at any time if suspicious activity is detected.
Responsible Gaming
Seria complies with responsible gaming policies as required by law. Members can set their own betting limits, and self-exclusion is always available for those experiencing gambling-related difficulties.
Table of Contents
January 2026

Any changes to this document will be communicated to your registered email address.

Introduction

By accessing the Seria (seria.im) website or mobile application, you agree to be bound by these terms and conditions. If you do not accept these terms, please discontinue use of Seria's services.

This document was originally prepared in Bengali. In the event of any conflict with the English version, the English version shall prevail. Seria reserves the right to modify these terms at any time — continued use of the platform after any changes constitutes acceptance of the updated terms.

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General Terms

Seria is an internationally licensed online gaming and Sports Betting platform. The following conditions apply at all times when using the platform:

  • Members must be at least 18 years old and online gaming must be legally permitted in their country of residence.
  • Each person may register only one account — multiple accounts per individual are strictly prohibited.
  • All information provided at registration must be accurate and kept up to date.
  • Seria's services are intended for personal entertainment only and may not be used for commercial purposes.
  • Seria reserves the right to close any account at any time and without providing a reason.
Important: Seria's services are not available to individuals in countries where online gaming is prohibited by law. It is your responsibility to know and comply with the laws of your country.
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Account Policy & Registration

The following terms apply when opening an account on Seria and on an ongoing basis:

  • Accurate Information: Your name, date of birth, address, and contact details must be accurate at all times.
  • Password Responsibility: Members are solely responsible for the security of their own accounts. Do not share your password with anyone.
  • KYC Verification: Seria may request a national ID or other documents at any time. Failure to provide them may result in withdrawal suspension.
  • Account Transfers: Accounts may not be transferred to any third party under any circumstances.
  • Inactive Accounts: An account maintenance fee may apply if the account remains inactive for more than 12 months.

If seria identifies any suspicious activity or irregularity, the account will be temporarily suspended pending investigation — withdrawals may be placed on hold during this period.

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Deposits, Withdrawals & Payment Methods

The following rules apply to all financial transactions on seria:

  • Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer, and select cryptocurrencies.
  • Same Method Rule: Withdrawals must be made using the same method as the deposit and to an account registered under the same name.
  • Third Parties Prohibited: Depositing or withdrawing using an account not registered in your own name is strictly prohibited.
  • Minimum amount: The minimum deposit via bKash/Nagad is ৳200 and the minimum withdrawal is ৳500.
  • Processing time: Mobile banking withdrawals are typically processed within 3–15 minutes; bank transfers take 2–4 hours.
  • Money Laundering: Seria strictly adheres to AML (Anti-Money Laundering) policies. Suspicious transactions will be reported to the relevant authorities.
Please note: Seria does not decline to process withdrawals exceeding the deposit amount. However, large transactions are subject to mandatory security verification.
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Bonuses, Promotions & Wagering

To take advantage of Seria's bonus program, the following conditions must be met:

  • Wagering Requirements: Each bonus carries specific wagering requirements, which are clearly stated in the offer details before the bonus is claimed.
  • Multiple Bonuses: Claiming multiple bonuses simultaneously is not permitted unless explicitly stated in the promotion.
  • Bonus Validity: Bonuses typically expire within 7–30 days. Any unused bonus will be forfeited once the validity period ends.
  • Game Restrictions: Some bonuses apply only to specific games or categories. See each offer for full details.
  • Bonus Abuse: If bonus abuse or artificial betting patterns are detected, the bonus and any associated winnings will be forfeited.

Seria reserves the right to modify, suspend, or cancel any bonus offer at its discretion. If an offer changes after a bonus has already been claimed, the bonus may still be used under the original terms.

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Betting Rules & Sports Betting Policy

The following rules apply at all times across seria's Sports Betting and gaming sections:

  • Bet Acceptance: If a bet is placed while odds are changing, Seria may accept the bet at the updated odds or cancel it.
  • Bet Limits: Maximum bet limits vary by event and market. Bets exceeding the limit displayed in the system cannot be placed.
  • Technical Errors: Bets placed at incorrect odds due to server issues or technical errors may be voided by Seria.
  • Match Fixing: If there is evidence of match-fixing or betting based on insider information, all winnings will be forfeited and the account will be permanently closed.
  • Live Betting: In live in-play betting, odds change in real time. No bet is final until it has been confirmed.
  • Event Cancellation: If an event is cancelled, all related bets will be voided and stakes fully refunded.
If a Match is Suspended Mid-Way: If a match ends before the scheduled time, it will be settled if the result is officially declared. Otherwise, the bet will be voided and the stake returned.
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Prohibited Activities & Grounds for Account Termination

The following activities are strictly prohibited on seria and may result in account termination and balance forfeiture:

ProhibitedCreating or operating multiple accounts
ProhibitedRegistering using false or another person's identity
ProhibitedCreating artificial betting patterns to exploit bonuses
ProhibitedUsing Third-Party Accounts or Payment Methods
ProhibitedUsing Software or Bots to Play
ProhibitedAttempting to hack or gain unauthorized access to Seria's systems
ProhibitedMoney Laundering or Illegal Financial Activities
ProhibitedHarassing or Defrauding Other Members

If any prohibited activity is detected, Seria reserves the right to suspend the account and pursue legal action without prior investigation.

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Privacy, Data Protection & Cookie Policy

Seria follows the policies below regarding the collection, use, and protection of your personal information:

  • Data Collection: We collect registration details, transaction history, device information, and usage data.
  • Use of Information: Your data is used for service improvement, fraud prevention, and legal compliance.
  • Third Party: Your data is never shared with third parties for commercial purposes unless required by law.
  • Data Protection: Your data is protected with 256-bit SSL encryption and regular security audits.
  • Cookies: Seria uses cookies on its website to improve its services. You can disable cookies in your browser settings, though some features may not function properly as a result.

For our full Privacy Policy Privacy Policy Page here.

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Dispute Resolution & Legal Provisions

In the event of a dispute between Seria and a member, the following process must be followed:

  • Step One: Submit a written complaint to the support team. seria will respond within 7 business days.
  • Step Two: If the support team's resolution is unsatisfactory, please escalate to our management team.
  • Step Three: If no resolution is reached between both parties, the matter may be referred to the licensing authority for mediation.
  • Technical Disputes: In any dispute over game outcomes, Seria's server logs shall serve as the definitive record.
  • Time limit: Complaints not raised within 30 days of the relevant incident may not be accepted.

These Terms & Conditions are governed by the laws of seria's licensing jurisdiction. Any legal disputes shall fall under the exclusive jurisdiction of the courts in that country.

Last Updated: These Terms & Conditions were last updated in January 2026. Seria reserves the right to modify this document at any time without prior notice.

Key Policy Highlights — At a Glance

Age Verification
You must be 18 years of age or older to use Seria.
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Single Account
Each individual may only operate one account.
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Transactions on Your Own Account
All deposits and withdrawals must be made using a payment method registered in your own name.
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Read Bonus Terms
Wagering requirements vary by bonus — please read the terms before claiming.
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Contact Support for Disputes
For any issues, please notify support in writing within 30 days.
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Play Responsibly
Set your own limits. If you need help, use the self-exclusion feature.

Payment & Event Enquiries

Seria supports several popular payment methods for users in Bangladesh.

Mobile Banking (Most Popular):
bKash — Minimum ৳200 deposit, with withdrawals processed in 3–10 minutes. The most widely used method in Bangladesh.
Nagad — Minimum ৳200, with withdrawals processed in an average of 3–8 minutes. Often the fastest withdrawal method available.
Rocket (DBBL) — Minimum ৳500, linked to Dutch-Bangla Bank.
Upay — UCB Bank's mobile banking service.

Bank Transfer: 20+ Bangladeshi banks supported, including BRAC, Islami Bank, and City Bank. Minimum ৳1,000.

Cryptocurrency: USDT (TRC20), BTC, ETH — best suited for high rollers and VIP members. No daily limits apply.

Seria does not charge any additional fees for deposits or withdrawals across all payment methods.

This is an important question, as matches in Bangladesh are sometimes interrupted due to rain or other conditions.

Seria operates under the following rules:

Cricket: If more than half the scheduled overs are completed and an official result is declared via the DLS method, bets will be settled accordingly. If no official result is reached or the match is abandoned, all bets will be voided and stakes fully refunded.

Football: Bets are generally voided if less than 90 minutes are played. However, if 75 or more minutes have been played and both teams have taken to the field, some markets may be settled.

For accumulator bets: A voided event will be removed from the accumulator, and the remaining events will be settled using their respective odds.

Detailed settlement rules for each sport are listed alongside their respective markets.

Done reading? Get started now

Play responsibly under Seria's terms and conditions. Register now and enjoy a special bonus on your first deposit.

18+ only • Terms apply • Play responsibly

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